Here’s How The Online Status Indicators In Apps Influence Our Behaviour

Research Digest

By Emily Reynolds

In basic terms, online status indicators convey availability: whether someone is on or offline, or when they last logged into a particular app. But if you’ve ever anxiously awaited a response from a prospective partner or suspected your friend might be ignoring you, you’ll be painfully aware of just how much weight that indicator can actually hold.

Now a new study has found that many users are not only aware of all that online status indicators can convey, but also change their behaviour accordingly. The research is due to be published in the Proceedings of the 2020 ACM conference on Human Factors in Computing Systems.

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