I found this new review study via Jeroen Janssen and it’s quite interesting as it tackles Collaborative Problem Solving and how much is already known about how to advance this. Spoiler: not that much, it seems, while it now is being measured e.g. by PISA.
But first what is it? That is already a bit more difficult question to answer, but I do think this description of what is needed makes it more clear:
…team members must be able to define the problem, understand who knows what on the team, identify gaps in what is known and what is required, integrate these to generate candidate solutions, and monitor progress in achieving the group goals. From the social perspective, the success of a team requires that members establish shared understanding, pursue joint and complementary actions, and coordinate their behavior in service of generating and evaluating solutions.
So what is (un)known? This overview at the end of the article with suggestions for further research, makes a lot more clear:
- CPS has been identified as an important skill in the international community and workforce, but recent assessments have revealed that students and adults have low CPS proficiency. This calls for an analysis of CPS mechanisms, frequent problems, and methods of solving these problems. Psychological scientists could play a major role in this broad effort by partnering with stakeholders.
- CPS is rarely trained in schools and the workforce, and the existing training is not informed by psychological science. This opens the door to the value of psychological scientists’ being part of national and international efforts drawing from their expertise in science, learning and training.
- Psychological scientists have developed a body of empirical research and theory of team science over the years, but much of this work has focused on group learning, work, memory, and decision making rather than CPS per se. We need to sort out how much of the existing research in team science applies to CPS. Psychological scientists are encouraged to direct their focus on CPS per se in the team science research landscape.
- Intelligent digital technologies have the potential to automatically analyze large samples of group interactions at multiple levels of language, discourse, and interactivity. This is landmark progress because existing research on teams has had small samples and time-consuming annotation of the interactions. There is a need for psychological scientists to partner with the developers of these technologies to recommend psychological characteristics to track and to scrutinize the validity of automated measures.
- A curriculum for training CPS competencies has not been developed and adequately tested. There is a need to develop a program of research on CPS curriculum design for both students and instructors. Psychological scientists are an important asset to generate potential curricula and to test their efficacies.
Abstract of the open access review:
Collaborative problem solving (CPS) has been receiving increasing international attention because much of the complex work in the modern world is performed by teams. However, systematic education and training on CPS is lacking for those entering and participating in the workforce. In 2015, the Programme for International Student Assessment (PISA), a global test of educational progress, documented the low levels of proficiency in CPS. This result not only underscores a significant societal need but also presents an important opportunity for psychological scientists to develop, adopt, and implement theory and empirical research on CPS and to work with educators and policy experts to improve training in CPS. This article offers some directions for psychological science to participate in the growing attention to CPS throughout the world. First, it identifies the existing theoretical frameworks and empirical research that focus on CPS. Second, it provides examples of how recent technologies can automate analyses of CPS processes and assessments so that substantially larger data sets can be analyzed and so students can receive immediate feedback on their CPS performance. Third, it identifies some challenges, debates, and uncertainties in creating an infrastructure for research, education, and training in CPS. CPS education and assessment are expected to improve when supported by larger data sets and theoretical frameworks that are informed by psychological science. This will require interdisciplinary efforts that include expertise in psychological science, education, assessment, intelligent digital technologies, and policy.